Wake-Up-Call Real Stories
John and Olivia operate a prominent golf club. John does all the hiring and firing, and his wife, Olivia, takes care of all the books and paperwork.
Then two months ago, they received notice of a lawsuit from a former Banquets Manager who was let go four months ago after 15 years with the club and was replaced by a younger person. The lawsuit was for age discrimination.
Despite John and Oliva's insistence that replacing the more experienced former manager with a younger, less costly manager was absolutely justified, their attorney informed them that they may likely lose the case because they had not followed HIPA and other government-mandated procedures in letting the Banquet Manager go – and that a large judgment may endanger their ability to hold onto the golf club.
Concentrix could have shown John and Olivia how to outsource human resource administrative and compliance functions that ensure compliance with the law in every aspect of running a business – from the proper procedures for hiring, firing, conducting exit interviews, the proper way to provide retirement plan disclosures, filing requirements and much more that, if not done properly, can seriously harm a club.
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